Specialist Food Safety & Technical Expertise When You Need It
Food businesses don’t always need a full-time technical team — but sometimes you need access to specialist expertise.
At The Food Safety Company, our experienced technical consultants provide practical, reliable support to help food businesses navigate technical, regulatory and food safety requirements with confidence.
Whether you need help with a specific technical issue, are responding to a customer requirement, preparing for an audit or dealing with a regulatory query, our team can provide the expertise and support you need.
We make complex technical requirements easier to understand, implement and manage.
Practical Technical Support for Food Businesses
Our technical team works across a wide range of food businesses, from independent operators to large multi-site organisations and businesses supplying major customers.
We can provide support with:
Regulatory & Compliance Support
Keeping up with food legislation and regulatory requirements can be challenging, particularly when requirements change or apply differently to different types of food businesses.
Our consultants can help you understand what is required and how to apply it in practice.
Support can include:
- Interpretation of food safety legislation and regulatory requirements
- Advice on compliance with applicable food safety requirements
- Support with regulatory queries and correspondence
- Reviewing procedures and systems against current requirements
- Guidance on specific technical or compliance issues
- Support in preparing for Environmental Health Officer visits and inspections
Customer & Supplier Requirements
Customer requirements can often extend beyond your legal obligations.
We can help you understand and meet the technical requirements of your customers and suppliers, including:
- Customer technical questionnaires
- Supplier approval requirements
- Customer specifications and technical standards
- Technical documentation
- Product and process information
- Supporting responses to customer technical queries
- Preparation for customer audits
Our experience working with food businesses and major customer requirements allows us to provide practical advice that works in the real world.
Audit & Certification Support
Preparing for an audit can be challenging, particularly when you are already managing the day-to-day demands of running a food business.
Our experienced consultants can provide targeted technical support before, during and after audits.
We can assist with:
- EC Regulation 853/2004
- BRCGS and other certification standards
- Bord Bia requirements
- Customer audits
- Regulatory inspections
- Internal technical reviews
- Closing out non-conformances
- Corrective and preventive action plans
- Preparing documentation and evidence
- Supporting your team to maintain audit readiness
Rather than simply identifying what is wrong, we help you understand what needs to be done and support you in implementing the appropriate corrective action.
Food Safety Incidents & Technical Investigations
When something goes wrong, having experienced technical support can make all the difference.
We can assist businesses in investigating and managing food safety and quality incidents, including:
- Customer complaints
- Food safety concerns
- Suspected food poisoning incidents
- Allergen incidents
- Product withdrawals and recalls
- Traceability exercises
- Investigation of non-conformances
- Corrective and preventive action
- Liaising with relevant stakeholders where appropriate
Our approach is practical and evidence-based, helping you understand what happened, identify the root cause and determine the appropriate action.
Specialist Support Without the Cost of a Full-Time Technical Team
Technical expertise is not something every business needs every day.
Our technical support service gives you access to experienced food safety professionals when you need them, whether that is for a one-off technical question, a specific project or ongoing support.
This can be particularly valuable for businesses that:
- Do not have an in-house technical team
- Need additional specialist expertise
- Are preparing for an audit or certification
- Are launching new products
- Have received a customer or regulatory query
- Are dealing with a food safety or quality issue
- Need additional support during periods of growth or change
Experience You Can Rely On
The Food Safety Company has extensive experience supporting food businesses across Ireland.
Our consultants work across hospitality, healthcare, retail, food production, manufacturing and other food businesses, giving us a broad understanding of the practical challenges businesses face.
You don’t have to navigate technical requirements alone.
Whether you need an answer to a specific question, support with a complex technical issue or an experienced professional to work alongside your team, we can provide the right level of support.
Specialist expertise. Practical advice. Reliable support.
Talk to our technical team today to discuss how we can support your business.
